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Add Capacity to Tableau Server

Tableau Server on Windows now includes Tableau Services Manager (TSM), which replaces the Configuration Utility and the command line tool. If you need help for an earlier version of Tableau Server, see the Tableau Help page.

You may need to add capacity to your Tableau Server installation to allow you to increase the number of users (if you have a user-based license) or the number of cores (if you have a core-based license).

Tableau Software will provide you with a new product key that adds capacity to your existing Tableau Server installation. You need to activate this key and use it together with your existing product key(s) to get the combined capacity you are licensed for.

Follow the steps below to add a product key to Tableau Server.

Note: This process requires a restart of Tableau Server.

ClosedUse the TSM web interface Use the TSM web interface
  1. If the computer where you are running Tableau Server has been configured to connect to the internet through a forward proxy, follow the procedure in the topic, Configure Product Key Operations with Forward Proxy, before continuing.

  2. Open TSM in a browser:

    https://<tsm-computer-name>:8850

  3. Click Licensing on the Configuration tab and click Activate License:

  4. Enter or paste your new product key and click Activate:

  5. On the Register page, enter your information into the fields and click Register.

  6. Restart Tableau Server after registration is complete.

ClosedUse the TSM CLI Use the TSM CLI
  1. If the computer where you are running Tableau Server has been configured to connect to the internet through a forward proxy, follow the procedure in the topic, Configure Product Key Operations with Forward Proxy, before continuing.

  2. Copy the product key to your computer.

  3. Navigate to the Tableau Server bin directory. For example, on a default install, type the following: cd C:\Program Files\Tableau\Tableau Server\packages\bin.<version>.

  4. Run the following command:

    tsm licenses activate --license-key <product key>

  5. After activation, you need to register Tableau Server. To do this, create a registration file and then pass it as an option with the tsm register command.

    1. Generate a template that you can edit by running the following command:

      tsm register --template > /path/to/<registration_file>.json

    2. Edit the template file to create your completed registration file.

      Here is an example of a registration file in the required format:

      {
       "zip" : "97403",
       "country" : "USA",
       "city" : "Springfield",
       "last_name" : "Simpson",
       "industry" : "Energy",
       "eula" : "yes",
       "title" : "Safety Inspection Engineer",
       "phone" : "5558675309",
       "company" : "Example",
       "state" : "OR",
       "department" : "Engineering",
       "first_name" : "Homer",
       "email" : "homer@example.com"
      }	
    3. After saving changes to the file, pass it with the --file option to register Tableau Server:

      tsm register --file /path/to/<registration_file>.json

      For example:

      tsm register --file C:\Users\mwatson\Documents\tableau-reg-file.json

  6. Restart the server:

    tsm restart