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Refresh Maintenance Date for the Product Key

Tableau Server on Windows now includes Tableau Services Manager (TSM), which replaces the Configuration Utility and the command line tool. If you need help for an earlier version of Tableau Server, see the Tableau Help page.

If the maintenance date for your product key is not up-to-date, refresh the product key. Refreshing the product key will update the product key with the date that your current maintenance period expires and stops expiration messages you may have already received. If you believe that the latest displayed date is incorrect, contact Tableau Support.

Note: This topic describes how to refresh the maintenance date for Tableau Server. For information about refreshing the maintenance date on Tableau Desktop see Refreshing Tableau Desktop Product Key in the Tableau Knowledge Base.

ClosedUse the TSM web interface Use the TSM web interface
  1. If the computer where you are running Tableau Server has been configured to connect to the internet through a forward proxy, follow the procedure in the topic, Configure Product Key Operations with Forward Proxy, before continuing.

  2. Open TSM in a browser:

    http://<tsm-computer-name>:8850

  3. Click Configuration and Licensing and click Refresh All:

ClosedUse the TSM CLI Use the TSM CLI
  1. If the computer where you are running Tableau Server has been configured to connect to the internet through a forward proxy, follow the procedure in the topic, Configure Product Key Operations with Forward Proxy, before continuing.

  2. Open a command prompt as administrator on the initial node (the node where TSM is installed).

  3. Navigate to the Tableau Server bin directory. For example, on a default install, type the following: cd C:\Program Files\Tableau\Tableau Server\packages\bin.<version>.

  4. Run the following command:

    tsm licenses refresh