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Server Log File Locations

Tableau Server on Windows now includes Tableau Services Manager (TSM), which replaces the Configuration Utility and the tabadmin command line tool. If you need help for an earlier version of Tableau Server, see the Tableau Help page.

By default, Tableau Server log file archives are gathered in a zip file called logs.zip, but you can specify a different filename when you create the archive with the tsm maintenance ziplogs command. You can copy the archive from the server to a local computer and open it there, or send it to Tableau Support.

When you unzip the archive, a series of zip files are created that start with the directory names shown below, and that end with a version number. These zip files contain the log files from the corresponding directories. The table in this topic explains the possible contents of these zip files, along with the original location the files came from on Tableau Server, the process that created the log files, and details about the files.

Tableau Server Log and Configuration File Locations

By default most Tableau Server log files are found in the following location: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\

Logs not included in the ziplog archive

The tsm maintenance ziplogs command creates an archive of most of the Tableau Server logs, but some logs are not zipped up in the archive. Important logs not included in a log file archive:

  • The TSM log. The tsm.log file is located in C:\Users\<user>\.tableau\tsm .
  • The install log. By default the app-install.log file is located in C:\ProgramData\Tableau\Tableau Server\logs.
  • The upgrade log. By default the app-upgrade.log file is located in C:\ProgramData\Tableau\Tableau Server\logs.

Shell script logging

Tableau Server scripts are located in the scripts directory (By default: C:\Program Files\Tableau\Tableau Server\packages\scripts.<version_code>\.) and many of these generate logs. These logs are not included in the log file archive. Instead, each time a script is run, the log is saved to:

  • <install_drive>\<install\path>\logs\
  • by default: 

    C:\ProgramData\Tableau\Tableau Server\logs\

Log Archive File Locations (unzipped archive)

Files/folders in logs.zip

Folder names include an instance number and build number:

<folder>_<instance-number>.<version>.

Example:

vizqlserver_0.20182.18.0627.22306037514547718839174

Details Files Generated by Location on Tableau Server

Default base location: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs

appzookeeper Logs related to the Tableau Server Coordination Service. appzookeeper_node<n>-<n>.log

control_appzookeeper_node<n>-<n>.log

zookeeper.exe \appzookeeper
backgrounder Logs related to subscriptions and scheduled activities like extract refreshes, "Run Now" tasks, and tabcmd tasks. backgrounder_node<n>-<n>.log

control_backgrounder_node<n>-<n>.log

backgrounder.exe \backgrounder
backuprestore Logs related to backup and restore jobs. control_backuprestore_node<n>-<n>.log

backuprestore.exe \backuprestore
cacheserver

Logs related to the Cache Server process.

control_cacheserver_node<n>-<n>.log

redis-server.exe \cacheserver
clientfileservice

Logs related to the Client File Service process.

clientfileservice_node<n>-<n>.log

control_clientfileservice_node<n>-<n>.log

clientfileservice.exe \clientfileservice
clustercontroller

Logs related to the Cluster Controller process.

clustercontroller.log

control_clustercontroller_node<n>-<n>.log

clustercontroller.exe \clustercontroller
databasemaintenance

Logs related to database maintenance jobs.

control_databasemaintenance_node<n>-<n>.log

 

databasemaintenance.exe \databasemaintenance
dataserver Information about connections to Tableau Server data sources.

control_dataserver_node<n>-<n>.log

dataserver_node<n>-<n>.log

nativeapi_dataserver_<n>-<n>.txt

dataserver.exe \dataserver
elasticserver Logs related to the Elastic Server process that is used by Ask Data.

control_elasticserver_node<n>-<n>.log

elasticsearch.log

elasticsearch_deprecation.log

elasticsearch_index_indexing_slowlog.log

elasticsearch_index_search_slowlog.log

stdout_elasticserver_node<n>-<n>.log

  \elasticserver
filestore File Store logs.

control_filestore_node<n>-<n>.log

filestore.log

filestore.exe \filestore
gateway

Apache logs. Look here for authentication entries. Each request in the Apache log will have a request ID associated with it. This request ID is used throughout the server logs and you can use it to associate log entries with a request.

access.####-##-##.##-##-##.log

control_gateway_node<n>-<n>.log

gateway.log

Apache daemon \httpd
hyper There will be a hyper log file for each day with information about data extracts and queries, and responses to VizQL server requests.

control_hyper_node<n>-<n>.log

hyper_<n>_####_##_##_##_##_##.log

hyperd.exe

\hyper
licenseservice Logs related to licensing.

control_licenseservice_node<n>-<n>.log

tablicsrv.log

  \licenseservice
nlp Logs related to the Ask Data service in Tableau Server. control_nlp_node<n>-<n>.log 

stdout_nlp_node1-<n>-<n>.log

  \nlp
pgsql PostgreSQL database logs, including files related to launching server processes. control_pgsql_node<n>-<n>.log tabspawn \pgsql
samlservice Site SAML logs. control_samlservice_node<n>-<n>.log samlservice.exe \samlservice
searchserver Logs related to search indexing.

control_searchserver_node<n>-<n>.log

searchserver_node<n>_<n>.log

searchserver.exe \searchserver
siteimportexport Logs related to site import and site export.

control_siteimportexport_node<n>-<n>.log

siteimportexport.exe \siteimportexport
tabadminagent Logs related to the TSM Administration Agent.

control_tabadminagent_node<n>-<n>.log

tabadminagent_node<n>-<n>.log

  \tabadminagent
tabadmincontroller Logs related to the TSM Administration Controller.

control_tabadmincontroller_node<n>-<n>.log

tabadmincontroller_node<n>-<n>.log

tabadmincontroller.exe \tabadmincontroller
tabsvc  

control_tabsvc_node<n>-<n>.log

tabsvc_node<n>-<n>.log

tabsvc.exe \tabsvc
vizportal Information related to administrative tasks, workbook and permissions management, authentication, sign-ins, initial view requests, and publishing requests.

REST API requests. Log entries related to REST API requests start with the receipt of the HTTP request, followed by information related to the processing of that request. If the request is completed, these log entries end with the HTTP response code for that request.

control_vizportal_node<n>-<n>.log

vizportal_node<n>-<n>.log

vizportal.exe \vizportal
vizqlserver Related to showing and interacting with views.

When running multiple instances of VizQL Server, the instances are distinguished by port number.

notify-production logs contain exceptional events.

control_vizqlserver_node<n>-<n>.log

vizqlserver_node<n>-<n>.log

vizqlserver.exe \vizqlserver

 

Tableau Server Log File Locations

If you installed Tableau Server in the default location, the log directory is C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\. The ProgramData folder is hidden unless you explicitly make it visible.

The following log files track activities related to the web application, database, and index:

C:\ProgramData\Tableau\Tableau Server\data\tabsvc

 

If you have installed Tableau Server to a non-default location (for example, on a drive other than the system drive), then the logs directory is located at <installation path or drive>\Tableau\Tableau Server\logs. For more information, see Before you install....

VizQL Logs

These log files track activities related to displaying views, such as querying the database and generating images:

C:\ProgramData\Tableau\Tableau Server\data\tabsvc\vizqlserver\Logs

Temporary Files

Any file that starts with exe_ in the folder below is a Tableau Server file and can be deleted.

C:\ProgramData\Tableau\Tableau Server\temp