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The Tableau Mobile Deployment Guide

Use this guide to plan for and deploy the Tableau Mobile app to your users’ mobile devices.

Overview

Tableau Server Administrators or Tableau Online Site Administrators do not need to install anything for basic mobile connectivity using local authentication on a local network. Administrators can configure the mobile device connections to authenticate and use enhanced encryption, but they cannot turn off Tableau Mobile connectivity.

Tableau Mobile is available for Tableau Online, Tableau Server in the Cloud, and Tableau Server.

To view a published workbook on a mobile device, use the Tableau Mobile apps optimized for Android and iOS platforms.

Users on Tableau Public who want to connect with a mobile device can log in with a mobile browser. Additional information about Tableau Public is not available in this guide.

Plan and configure Tableau Mobile

This topic helps you plan and configure a secure and managed version of Tableau Mobile.

  1. Identify your mobile devices
  2. Choose how to deploy your Tableau Mobile app
  3. Connect based on your network and server
  4. Deploy the Tableau Mobile App to users

Identify your mobile devices

Tableau Mobile is supported on mobile devices that meet one of the following requirements:

  • iOS 11 or later
  • Android 5 or later

Choose how to deploy your Tableau Mobile app

Administrators typically use one of three methods to deploy the Tableau Mobile application:

  • Unmanaged – Users are directed to download the Tableau Mobile app to their mobile devices directly from either the App Store or Google Play.
  • Mobile Device Management (MDM) – Administrators configure, manage, and update all aspects of a user’s mobile device.
  • Mobile Application Management (MAM) – Administrators manage the software on a user’s mobile device. Tableau Mobile only supports MAM for iOS devices

Unmanaged Tableau Mobile app deployment

Direct users to download the Tableau Mobile app from either the Apple App store or Google Play store. Updates to the Tableau Mobile app are handled through the device’s update service.

Mobile Management solutions (MDM and MAM)

To control your Tableau Mobile app deployment, it is recommended that you use either a mobile device management (MDM) or mobile application management (MAM) solution. Updates to the Tableau Mobile app are then handled through the MDM or MAM solution.

DISCLAIMER: Detailed MDM and MAM guidance is beyond the scope of Tableau documentation and support. For further assistance, contact your MDM or MAM vendor.

Compare MDM and MAM solutions

Mobile device management (MDM) solutions control entire mobile devices, letting you remotely monitor, manage, and remove applications and data. Mobile application management (MAM) solutions control specific applications, leaving personal applications and data untouched. All supported device management solutions are verified and support AppConfig.

Supported MDM solutions:

  • Citrix XenMobile
  • Microsoft Intune
  • MobileIron
  • VMware Workspace ONE

NOTE: The Tableau Mobile app managed by other MDM solution providers might work, they are not formally tested or supported by Tableau.

Supported MAM solutions (for iOS only):

  • BlackBerry Dynamics
  • VMware Workspace ONE

The current supported MAM solutions require vendor-specific integrations and only support iOS.

NOTE: Be aware that these versions of the Tableau Mobile app do not support editing, sharing, or downloading.

Connect based on your network and server

Each user connecting to Tableau through a Tableau Mobile app requires an account on either Tableau Online or Tableau Server 10.0 or later.

Network and secure connections in your environment

Network and security configurations for Tableau Mobile are based on your existing network topology. Begin by documenting your network topology. With this information you can then identify the configuration requirements needed to successfully connect mobile devices to your Tableau Server.

Network configuration is based on your existing topology and the version of Tableau Server you use. See Authentication and secure communication for Tableau Mobile for more information about specific settings.

The recommended method for securing access to your network requires use of a mobile device management (MDM) or mobile application management (MAM) system.

Recommended mobile device connections:

  • If you use unmanaged devices, connect over a standard VPN or a reverse proxy server.
  • If you an MDM solution, connect over a per-app VPN.
  • If you use MAM solution, connect over a secure tunnel.

Deploy the Tableau Mobile app

The Tableau Mobile app is available for free on the Apple App store and the Google Play store.

Unmanaged Tableau Mobile app deployment procedure

Direct your users to download the Tableau Mobile app to their mobile devices from either the Apple App store or Google Play store.

Updates to the Tableau Mobile app are handled through the device’s update service.

Mobile Device Management deployment

Download the Tableau Mobile app from the following locations.

To make the Tableau Mobile app available to users from your internal app catalog, download and add the Tableau Mobile app to your MDM system using the guidance below:

AppConfig configuration settings for MDM deployments are available in Customize Tableau Mobile app with AppConfig.

Mobile Application Management deployment (iOS only)

Download the Tableau Mobile app from the following locations.

To make the Tableau Mobile app available to users from your internal app catalog, download and add the Tableau Mobile app to your MAM system using the guidance below:

AppConfig configuration settings for MAM deployments are available in Customize Tableau Mobile app with AppConfig.