Sign In to Tableau Online
You can sign in to Tableau Online from a Tableau client. Examples of clients include a web browser, Tableau Desktop, Tableau Bridge, and Tableau Mobile. You can sign in to your site directly, or from a Tableau view embedded in a web page.
In this article
Depending on how your site administrator set up your Tableau Online site, you will use one of the following ways to sign in (these are also referred to as authentication types):
Single sign-on means that your administrator has set up the Tableau Online site so that you can use the same user name and password (credentials) you use for other applications in your company.
When you use single sign-on, your credentials are managed outside of Tableau Online by a third-party identity provider. When you enter your credentials to sign in to Tableau Online, it's the identity provider that lets Tableau Online know you are an approved user.
TableauID credentials are made up of an email address and password that you use for accessing your Tableau Online site. These credentials also give you access to other content on the Tableau website, such as on-demand training videos and white papers.
How to know which type of credentials your site uses
If your site administrator has set up the site to use TableauID, you will receive an email invitation to the site. When you click the link in the email, you can create your password. That email address and password become your TableauID.
If the site is set up for single sign-on credentials, generally your site administrator will notify you, and you use the same user name and password you do for signing in to other programs in your organization.
If you are not sure how the site is set up or which credentials to use, check with your Tableau Online site administrator.
To sign in
Do one of the following, depending on where you're signing in:
When signing in from: Do this: A web browser Enter the Tableau Online URL into the address bar: https://online.tableau.com Tableau Desktop, to publish or access content Select Server > Sign In, and enter the Tableau Online URL. Tableau Desktop, to sign in to Tableau Bridge Select Server > Start Tableau Bridge Client. Tableau Mobile app Tap Sign In, and then tap Connect to Tableau Online.
On the Tableau Online sign-in page, do one of the following:
If your site is set up to use single sign-on, enter your user name.
You are directed to the sign-in form for the identity provider. Enter your user name again and your password. The third party will authenticate you and direct you back to Tableau Online.
If your site is set up to use TableauID authentication, enter the user name (email address) and password you use for Tableau Online.
If your administrator has added you to multiple Tableau Online sites, you are prompted to select a site.
To sign out
To sign out, select your display name in the upper-right corner of any page, and then select Sign Out.
If your site uses single sign-on, and you do not see a Sign Out link, close the browser tab or window. The Sign Out link does not appear if your site and the identity provider that manages your company's user information are not configured to support single log-out.
If you want Tableau Online to remember your user name, select the Remember me check box when you sign in. The next time you sign in, Tableau enters your user name. You still need to type your password.
To make Tableau forget your user information, remove cookies using your web browser.
Tip: If your organization uses single sign-on, you don't need to click Remember Me. If you don't sign out and return to the site using the same browser, you'll continue to have direct access.
Your site administrator has the option to allow direct sign-in from approved Tableau clients. For examples of clients, see this topic's introduction.
After you sign in successfully from a recognized client, Tableau stores your credentials in a secure token that remembers your connection with Tableau Online. When this token is in place, you can access your Tableau Online site directly, without having to sign in.
Clearing saved sign-ins
If you want to disconnect from your site, you can explicitly sign out from the connected client. For example, in Tableau Desktop, select Server > Sign Out.
To remove all existing server connections from Tableau Desktop, select Help > Settings and performance > Clear saved server sign-ins.
Note: Site administrators can disallow secure tokens that store users' connections to the site.
When you browse to a web page that has an embedded view, you see a sign-in button in the frame where the view will appear. If you use Internet Explorer (IE), and after entering your credentials, the sign-in button is not replaced with the view, the browser security settings might be blocking access to the view.
IE uses security zones to determine access levels to websites. To display Tableau embedded views in IE, you can add the website you visit and Tableau Online addresses to the correct security zone.
Add web addresses to IE security zones
In Internet Explorer, browse to the website that contains the Tableau view.
Click the Tools button, and then select Internet Options.
On the Security tab, add the website to the appropriate security zone as follows:
If the site that contains the Tableau view is internal to your organization, select Local intranet, click Sites, and click Advanced. If the site is not already there, add it to the Websites list.
If the site is external to your organization, select Trusted sites, click Sites, and add it to the Websites list.
Add Tableau Online:
Select Trusted sites, and in the Add this website to the zone box, enter *.online.tableau.com.
Click Add, and then click Close.
These steps were taken from the Microsoft Windows page Security zones: adding or removing websites.
Note: The link provided will take you away from the Tableau website. Although we make every effort to ensure these links to external websites are accurate, up-to-date, and relevant, Tableau cannot take responsibility for the accuracy or freshness of pages maintained by external providers. Contact the external site for answers to questions regarding its content.